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Streamlining Your Program Operations

Why Set Up Systems for Your Program?

Why Set Up Systems for Your Program?

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Systems for Weekly Q&A Calls

Systems for Weekly Q&A Calls

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How to Manage Customer Support Requests Without Losing Your Mind

How to Manage Customer Support Requests Without Losing Your Mind

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How to Use Q&A Calls to Iterate Your Program

How to Use Q&A Calls to Iterate Your Program

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Streamlining Your Program Operations

How to Manage Customer Support Requests Without Losing Your Mind

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About this Lesson

In this lesson, you’ll learn how to manage your customer support requests without losing your mind.

You will learn:

  • The process flow you want your people to go through
  • Tool in handling customer support requests: Help Scout
  • Reasons to use Help Scout
  • Help Scout as a repository of help documents

How to Manage Customer Support Requests Without Losing Your Mind : AUDIO ONLY

by Kim Garst | Designed to Scale™ Leverage

Resources

Customer Support Cheatsheet

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Full Video Transcript

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Personal Notes

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