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Why Set Up Systems for Your Program?

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Systems for Weekly Q&A Calls

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How to Manage Customer Support Requests Without Losing Your Mind

Coming Soon

How to Use Q&A Calls to Iterate Your Program

Coming Soon

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How to Use Q&A Calls to Iterate Your Program

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About this Lesson

In this lesson, you will discover how to use your Q&A calls to iterate your program.

You will learn:

  • Why Q&A calls are invaluable to you and your program
  • Leveraging Q&A calls to build a self-service program
  • Ways to build a knowledge base based on feedback and Q&A calls
  • Examples of how the knowledge base can help answer recurring questions

Resources

Customer Support Cheatsheet

Full Video Transcript

Personal Notes

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Designed to Scale - Kim Garst

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